The easiest way to manage maintenance
Know every repair is done.
See what is open, late and finished at every site before anyone has to complain. Know the work is being done, and done properly, without leaving your desk.
14 days free. No credit card.
Why Maintis
Repairs you cannot see are repairs you cannot answer for.
When a leak is a WhatsApp message and the boiler service is a diary note, nobody can say what is open, what is late or what it cost. Tenants, guests and owners notice before you do.
Oversight without the phone calls
Every site ranked worst first against the response times you set. You know which building needs attention before anyone rings.
A name on every job
Each repair has an owner, a due date and a status. Late and unassigned work stands out on the list, on the board and on the phone.
Proof that holds up
Closed jobs keep their outcome, notes and photos. The activity log cannot be edited. Answer an owner, an auditor or an insurer from the record.
From report to proof, in one system.
The office works in the browser. Technicians, staff, tenants and owners use the Maintis app. Everyone sees the same job.
Problems arrive with a photo and the exact room.
Housekeeping reports a lock that will not latch in Room 504, with no guest record. A manager approves it, names a technician and books the visit, from the web or the phone.
Every job has an owner and a date.
Overdue and unassigned work stands out in the list and on the Kanban board. The same job opens on the technician's phone.
A job closes only with a result.
Fixed, no action needed, cannot fix or duplicate, plus a note and photos. The outcome and the log stay with the job for as long as you keep the account.
What needs attention, the moment you sign in.
Open jobs, overdue high-priority work, requests past their response time and this week's preventive maintenance, for one site or all of them.
For those who take maintenance seriously
Every site on one screen, worst first.
The six figures that matter, each against a target and against last period. Prints as one page.
Overview
All sites29 jobs were completed this week, 4 fewer than last week, while 34 new jobs came in, so the backlog grew by 5. 11 of 14 reported issues were turned into jobs. 6 preventive maintenance jobs are due in the next 7 days, all on schedule.
Sites by status
- Critical1
- Behind schedule2
- On track2
- No activity0
| Site | Status | Open jobs | High-priority overdue | Other overdue | Jobs done on time |
|---|---|---|---|---|---|
| Riverside Court | Critical | 12 | 2 | 3 | 71% |
| Kingsway Business Park | Behind schedule | 9 | 0 | 2 | 86% |
| Harbour House | Behind schedule | 7 | 0 | 1 | 92% |
Response times you set
How many days a request or a job may take, by priority. Anything slower is late, in red, on every list.
One site or all of them
Administrators switch between the whole portfolio and a single building. Managers see only the sites they are assigned to.
A Monday summary, nothing else
The team is emailed only when a named person has something to do, plus one weekly list of overdue work grouped by site.
Preventive maintenance
Fewer emergencies, and the record to show the checks were done.
Decide once what gets checked, how often, where and by whom. Maintis raises the job on the due day, names the technician and reports which sites kept the schedule.
- Boiler services, lift inspections and alarm tests, on repeat
- No second job while the last one is open; a missed visit is counted
- Preventive maintenance done on time, by site, in the Overview
- Repeats
- Every 12 months
- Next due
- 25 Sep 2027
- Location
- Plant room
- Asset
- Boiler 1
- Assigned to
- AK Ana K.
- Last work order
- WO4, in progress
Tenants, guests and owners
Problems reach you first, not the review site.
Tenants and staff report from their phone with a photo and the exact unit or room, even without signal. They are told when the visit is booked, when work starts and when it is done.
- Reports wait for approval; nothing is created by accident
- A report made offline is sent when the connection returns
- Owners follow their own units and nothing else
- TenantKitchen tap drippingReported with 2 photos · Unit 4BAwaiting review
- ManagerApproved and assigned to Ana K.Visit ThursdayScheduled
- TechnicianFixed: washer replacedCompleted on site · 1 photoDone
- TenantSees it fixed, with the photoUpdate in the Maintis appDone
Contractors
Outside trades send proof without a login.
Send the plumber a link to that one job. They add notes and up to five photos; your team reviews and closes. The link expires, shows nothing else and can be revoked at any time.
- An access code on every link
- Three submissions per job, then the office is asked
- A report of every link and how it was used
Built to keep your data private.
Names, addresses and the condition of your buildings stay inside your company. Every change is logged. Your data is yours to export. How we keep your data safe
Two-factor authentication
A second code at sign-in, with recovery codes, for every account.
Site and role boundaries
Each person sees their company, their sites and their role, checked on the server for every request.
A log that cannot be edited
Every status and assignment change is recorded with who and when.
Export whenever you like
Work orders, requests and locations as CSV.
Import what you have
Sites, locations and contacts from a spreadsheet, with every row previewed before it is saved.
Payments through Stripe
Card details are never held by Maintis. Change or cancel from your Account page.
Why planned maintenance pays.
Independent research, not Maintis customer results.
Up to 18%
Lower maintenance costs
Estimated saving from preventive maintenance compared with repairing equipment only after it fails.
81%
More likely to renew
Tenants who are happy with their repairs are 81% more likely to renew their lease.
3x
More likely to recommend
Tenants who are happy with their repairs are three times more likely to recommend their property manager.
Sources: US Department of Energy, O&M Best Practices Guide; AppFolio 2026 Renter Preferences Report.
Questions before you start.
Not answered here? Email [email protected] and the product team replies.
How long is the free trial?
Can we manage more than one site?
Do tenants, guests or owners need accounts?
Does a contractor need an account?
Can we import our existing sites and contacts?
Who uses the web app and who uses the mobile app?
What is a CMMS?
Know every repair is done.
Add a site, invite the team and follow the first job from report to proof. 14 days free, no credit card.