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Features

Everything between a reported problem and a proven repair.

Requests, work orders, preventive maintenance, assets, locations and reports: in the browser for the office, in the app for everyone who is not at a desk.

14 days free. No credit card.

The work orders list: reference, title, location, status, assignee, priority and due date, with overdue and unassigned counts above it.

Requests

Every reported problem waits for a decision, not in an inbox.

Tenants, housekeeping and staff report with a photo and the exact place. A manager approves it, declines it with a reason, or turns it into a job.

  • Requests older than your response time turn red and are counted on the dashboard
  • The reporter is emailed when the request is accepted, when the visit is booked, when work starts and when it is done
  • Filter by status, priority, assignee or date; export the list as CSV
Work request WR21 in the Maintis web app: Kitchen tap dripping in Unit 4B, Floor 4, Acacia Gardens, pending, with Approve and Create Work Order.

Work orders

One job, one owner, one outcome.

A work order carries its location, priority, assignee, visit date and status. It closes only with a result: fixed, no action needed, cannot fix or duplicate.

  • List and Kanban views, active and archived
  • Overdue and unassigned counts above the list; how long each job has been overdue
  • Comments, files, photos and an activity log of every change
Work order WO65 in the Maintis web app: Guest lift annual inspection (Mombasa Lift Services), scheduled and shared, a contractor submission waiting for review, Lobby, asset Guest lift, medium priority, with a Complete button.

Mobile app

The people who are never at a desk get the same record.

Technicians see their own jobs and close them on the spot with the outcome, a note and photos. Staff and tenants report in a few taps. Managers approve and assign from the phone.

  • A report made without signal is kept and sent when the connection returns
  • An email when a job is assigned to you, a push when it goes overdue
  • iOS and Android

Preventive maintenance

Routine work that raises itself.

A plan names the check, the interval in days, weeks or months, the location, an optional asset and a default technician. Maintis creates the job on the due day, in your timezone, and never two at once.

  • A missed visit is counted against the plan
  • A plan pauses when its asset is retired
  • Preventive maintenance done on time, by site, in the Overview
The maintenance plans list with repeat interval and next due date, one plan showing a missed visit.

Overview and reports

Figures you can put in front of an owner or a board.

Six tiles: jobs done on time, issues answered on time, preventive maintenance on time, overdue now, backlog change and unassigned. Every site listed worst first. Prints as one page.

  • Current work, team activity, assets, locations and contractor-link usage
  • Any period up to twelve months, one site or all of them
  • AI insights read the figures and write a short summary you can regenerate. They never change or assign anything.
The Overview report for one site: Critical, with open jobs by how late they are, planned visits and issues reviewed on time, AI insights, jobs completed and preventive maintenance due, and six rates against target.

Sites, locations and access

Each person sees their sites and nothing else.

A site holds blocks, floors, units and rooms as deep as you need. Administrators work company-wide; managers, staff and technicians are bound to their sites; a unit owner sees one unit. Checked on the server for every request.

  • Roles: administrator, manager, staff, technician
  • Tenants, owners and managing agents invited to the app for chosen units
  • Two-factor authentication for every account
The team list with each person's role and assigned sites.

Also in every plan.

Assets with a history

Boilers, lifts and pumps keep their jobs and plans, so a repeat fault shows before it fails.

Contractor links

One job per link, an expiry and an access code, up to five photos back, revoke any time.

CSV import

Sites, locations and contacts, every row previewed before it is saved.

CSV export

Work orders, requests and locations, ready for Excel or Google Sheets.

Email that stays quiet

Only when a named person has something to do, plus a Monday summary of overdue work by site.

Response-time targets

Days allowed per priority for requests and for jobs; anything slower is late.

Live lists

Work orders and requests update on screen as the team changes them.

Billing through Stripe

Change or cancel from your Account page; Maintis never holds card details.

Activity log

Every status and assignment change, with who and when, on every job.

Know every repair is done.

Add a site, invite the team and follow the first job from report to proof. 14 days free, no credit card.