We collect only the information needed to operate our CMMS, manage your account, process subscriptions, power work requests and work orders, and improve the product. Data is shared only with trusted providers and integrations you choose to enable.
A cloud-based CMMS and maintenance management platform for multi-site operations, facilities, and asset-heavy organizations.
Organization & account details, user profiles, work request & work order data, asset and location references, billing information, and device/usage logs.
Email our support team with privacy questions or data requests.
support@example.com
We collect data required to provide the CMMS, secure your account, support your team, and comply with legal obligations.
We use your data to provide and improve the CMMS, support your maintenance workflows, and meet legal, security, and audit requirements.
Operating the CMMS, including user authentication, managing work requests and work orders, preventive maintenance schedules, asset and location records, and role-based access.
Processing subscription payments through third-party gateways, handling invoices, and monitoring for potentially fraudulent or abusive activity.
Providing technical support, notifying you about changes to the service, sending system alerts (e.g. work order updates), and—where permitted—product updates or educational content.
Understanding how the CMMS is used (e.g. features, performance, error rates) to improve reliability, usability, and new capabilities. Where possible, we use aggregated or pseudonymized data.
We do not sell your personal data. We share data only when necessary to provide the service, comply with the law, or when you explicitly enable an integration:
We use cookies and similar technologies for essential functionality (e.g. login sessions), analytics, and performance. You can manage cookies through your browser settings and, where available, in-product controls.
We retain data for as long as needed to provide the CMMS, fulfill contractual and legal obligations, and resolve disputes. For example, transactional maintenance records may be kept for business and compliance purposes, while certain analytics data may be aggregated or anonymized over time.
We use administrative, technical, and organizational measures to protect data, including encryption in transit, access controls, and secure hosting practices. No system is perfectly secure, but we maintain security processes and will notify you of certain incidents as required by law.
We may process and store data in countries other than your own. Where required, we use appropriate safeguards (such as contractual clauses and vetted providers) to protect personal data in cross-border transfers.
Depending on your jurisdiction, you may have rights to access, correct, update, export, restrict, or request deletion of your personal data. You can exercise these rights by contacting us; we may need to verify your identity to protect your account and data.
Our CMMS is intended for business and professional use, and is not directed to children under 16. We do not knowingly collect personal data from children. If we learn we have collected such data, we will delete it as appropriate.
We may update this privacy policy from time to time. When we make material changes, we will update the “last updated” date and, where appropriate, provide additional notice in the product or by email.
Controller: [Your Company Name]
Email: support@example.com
For privacy-related questions or requests, contact us at the email above. We will review and respond in accordance with applicable data protection laws.
Sign up and manage your maintenance operations with confidence — your data is handled responsibly.